New clients will receive $10 off their initial appointment! Click here for more information on our discounts.
Canceled, Missed or Late Appointments
If you are unable to make your scheduled appointment, you must call to cancel 24 hours in advance or be charged the full fee for your service or forfeit your gift certificate (whichever applies). Additionally, any “no show” is subject to being charged the full fee for your service.
If you are more than 15 minutes late for your appointment and you have not called to let me know you’re running late, you will forfeit your session and be charged the full fee for your service.
During the winter months, please provide as much advance notice as possible if you decide to cancel your appointment due to inclement weather or announced state of emergencies. The 24-hour cancellation policy does not apply to weather-related cancellations.
If you have a cold, fever or the flu, please call to reschedule your appointment. Having a massage while you are sick just spreads the infection and it’s best to get the rest you need.
It is my policy to only confirm an appointment for new clients on their first visit. If you require a reminder call the day before your scheduled appointment, please let me know.
Paying for your session
Payments can be made by cash, check or credit card and are due at the time of your appointment.
Client Referral Program
For every new client you refer, you will receive $10 off your next one-hour massage. Gift Certificates purchased for others does not constitute a “referral” and are not eligible for this discount. Discounts cannot be combined with other specials, promotions, etc.
Pathways 2 Health provides massage therapy services to clients in Melrose, Wakefield, Stoneham, Malden, Saugus and the north suburban Boston area.